FAQs
Here are some FAQs for Guloroma to help answer common questions and improve customer experience:
Frequently Asked Questions (FAQs)
1. What makes Guloroma perfumes unique?
At Guloroma, we create luxury, long-lasting perfumes inspired by the world's most iconic fragrances. Our scents are carefully crafted with premium ingredients to ensure they evoke emotions, create memorable experiences, and stay with you throughout the day.
2. Are your perfumes long-lasting?
Yes! One of our core values is creating perfumes that last. Guloroma fragrances are designed to provide a long-lasting scent that stays with you for hours, ensuring you leave a lasting impression wherever you go.
3. How do I know which scent is right for me?
We recommend exploring our collection based on your personal preferences. Whether you enjoy floral, woody, or oriental notes, Guloroma offers a variety of options to suit different tastes. You can also reach out to our customer support team for fragrance suggestions based on your favorite scents.
4. Can I return or exchange my perfume?
We accept returns within 7 days of receiving your order, provided the perfume is unused and in its original packaging. Due to hygiene reasons, we cannot accept returns for opened or used perfumes. Please refer to our Return & Refund Policy for more details.
5. Do you offer international shipping?
Currently, we only offer domestic shipping within Pakistan. We aim to provide reliable and secure delivery across major cities in Pakistan.
6. How do I place an order on Guloroma.com?
Simply browse our collection, select the perfume you wish to purchase, and click on "Add to Cart." Once you’re ready, proceed to checkout where you can enter your details and make payment. Your order will be processed and shipped as soon as possible.
7. What payment methods do you accept?
We accept payments via credit/debit cards, bank transfers, and cash on delivery for your convenience.
8. How can I track my order?
Once your order has been shipped, you will receive a tracking number via email or SMS. You can use this number to track the status of your delivery through the courier service's website.
9. Can I modify or cancel my order after it has been placed?
If you need to modify or cancel your order, please contact our customer support team immediately. We can only make changes or cancellations if the order has not yet been processed or shipped.
10. Are your perfumes suitable for sensitive skin?
Our perfumes are crafted with high-quality ingredients, but we always recommend doing a patch test if you have sensitive skin. If you experience any irritation, discontinue use and contact us for assistance.
11. Do you offer gift wrapping?
Yes, we offer beautiful gift wrapping options for your orders. If you’re purchasing a gift, you can select the gift wrapping option during checkout.
12. Can I subscribe to receive new fragrance updates?
Yes! You can subscribe to our newsletter for the latest updates on new launches, exclusive offers, and fragrance tips. Simply sign up at the bottom of our website.