Cancellation of Order

Cancellation of Order – Guloroma.com

At Guloroma, we strive to provide our customers with a smooth and satisfying shopping experience. We understand that you may sometimes need to cancel an order. Please review our cancellation policy below:

1. Order Cancellation Timeline

• You may cancel your order within 12 hours of placing it, provided it has not already been processed or shipped.

• Once an order has been processed and dispatched, it can no longer be canceled.

2. How to Cancel an Order

• To cancel an order, please contact our customer support team as soon as possible at:

  • Email: guloroma786@gmail.com

  • Phone/WhatsApp: +92-316-7714488

  • Business Hours: Monday to Saturday, 09 AM to 6 PM (PKT)

Please mention your Order Number, Name, and Contact Information when requesting a cancellation.

3. Cancellation Confirmation

• You will receive an email confirmation once your order has been successfully canceled.

• If the order was prepaid, the amount will be refunded in accordance with our Refund Policy.

4. Exceptions

• Custom or personalized orders cannot be canceled once processed.

• Orders requested for urgent delivery may not be eligible for cancellation.